LEGAL NOTICE
In accordance with applicable regulations, the following information is provided:
Company name: MATCHA & MEOW
Email: mireiatvreactions@gmail.com
Purpose
This website is operated for the purpose of selling stickers.
Terms of Use
By accessing and using this website, users agree to comply with these terms and applicable laws.
Users agree not to use the website for unlawful purposes or in a way that may damage the website or its reputation.
Intellectual Property
All website content (texts, images, designs, logos, graphics, etc.) is owned by the company or used under license. Unauthorized reproduction is prohibited.
Liability
We are not liable for damages resulting from improper use of the website.
2️⃣ PRIVACY POLICY (GDPR Compliant)
PRIVACY POLICY
Data Controller
Company name: MATCHA & MEOW
Email: mireiatvreactions@gmail.com
This Privacy Policy complies with the General Data Protection Regulation (GDPR).
Personal Data We Collect
We may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely via third-party providers)
- IP address
- Browsing data
Purpose of Processing
We process personal data to:
- Process and ship orders
- Provide customer support
- Send transactional emails
- Send marketing communications (if consent is given)
- Comply with legal obligations
Legal Basis
- Performance of a contract
- User consent
- Legal obligations
Data Retention
Personal data is retained for the duration of the contractual relationship and subsequently for legally required periods.
Data Sharing
We may share personal data with:
- Payment providers
- Shipping providers
- Print-on-demand fulfillment partner (Printful)
- IT and hosting providers
Some providers may be located outside the European Economic Area. In such cases, appropriate safeguards are implemented.
User Rights
Under GDPR, users have the right to:
- Access
- Rectify
- Erase
- Restrict processing
- Data portability
- Object
Requests can be sent to: mireiatvreactions@gmail.com
Users also have the right to lodge a complaint with the Spanish Data Protection Authority.
Security
We implement appropriate technical and organizational security measures.
3️⃣ COOKIE POLICY
COOKIE POLICY
This website uses cookies to improve user experience and analyze website performance.
What Are Cookies?
Cookies are small data files stored on your device.
Types of Cookies Used
- Essential cookies (required for website functionality)
- Analytics cookies
- Marketing cookies
Non-essential cookies are only activated after user consent via the cookie banner.
Users may withdraw consent at any time.
4️⃣ TERMS & CONDITIONS OF SALE
TERMS AND CONDITIONS
1. Company Information
These Terms govern the sale of products through [website name].
The seller is established in Spain.
2. Products
Products are manufactured and fulfilled by our print-on-demand partner in the United States.
Product images are for illustrative purposes only.
3. Ordering Process
Customers select products, complete checkout, and receive an order confirmation email.
The contract is concluded once payment is confirmed.
4. Prices
Prices are displayed in euros.
For EU customers, VAT is included where applicable.
Customs duties or import taxes for non-EU deliveries are the responsibility of the customer.
5. Payment
We accept:
- Credit/debit cards
- PayPal
Payments are processed securely through certified payment providers.
6. Shipping
Orders are fulfilled and shipped from the United States.
7. Right of Withdrawal (EU Customers Only)
EU consumers have the right to withdraw within 14 days of receiving the product.
However, this right does not apply to:
- Custom-made or personalized products
To exercise the right, customers must email: [email]
Returned products must be unused and in original condition.
Return shipping costs are borne by [customer/company].
8. Returns & Refunds
Refunds are processed after inspection of returned goods.
Refunds are issued via the original payment method.
9. Warranty
Products are covered by the legal warranty applicable in the customer’s country of residence.
10. Governing Law
These Terms are governed by Spanish law.
Consumers may also rely on mandatory consumer protection laws in their country of residence.
5️⃣ SHIPPING POLICY
SHIPPING POLICY
Orders are fulfilled in the United States by our print-on-demand partner.
We currently ship to:
- Worldwide
Delivery times vary depending on destination.
Customers are responsible for customs duties or import taxes.
6️⃣ RETURNS POLICY
RETURNS POLICY
Because products are made to order, we do not accept returns for:
- Wrong size selected by the customer
- Change of mind
We only replace or refund items if:
- They are defective
- They arrive damaged
Claims must be submitted within 14 days of delivery with photographic evidence.